echo interview with Patricia Mattle, CEO Elips Life AG & CEO Switzerland
elipsLife wants to focus on personal insurance business. What’s the thinking behind this move?
After its acquisition by Swiss Life, it was clear elipsLife would be leaving the life insurance market. Swiss Life is the largest life insurer in Switzerland, so it was logical to leverage synergies and fold our life insurance business into Swiss Life's expertise. At the same time, by acquiring elipsLife it was now conducting business with which it had gathered no experience throughout its 160-year history, namely daily sickness benefits (KTG) and accident insurance (UVG). Swiss Life sees great growth potential in this area. In addition, elipsLife dovetails perfectly with Swiss Life International's strategy. So, it’s the perfect match.
elipsLife is striving for greater efficiency and banking on more automation. Clients should benefit as a result. What’ll this look like in practice?
We want to be among the automation pioneers in the brokerage field, which is why we’re laser-focused on digitalisation. We’re currently working on strategies to increase efficiency. The goal is to completely automate our entire offering and closing process, and provide our customers an end-to-end experience. In concert with our stakeholders and brokers, we can only grow in the SME sector provided we can close deals digitally.
How do elipsLife customers benefit from the cooperation with Swiss Life?
In future, cooperation with Swiss Life will increase benefits for customers. One example is the Swiss Life Network, Swiss Life Global Solutions’ global association of more than 90 leading local insurers and business partners. Our major international clients can benefit from Swiss Life’s global employee benefits solutions. elipsLife will retain its brand presence and we’ll continue to work with our brokers and clients in the high quality to which they’ve been accustomed. Our clients will also benefit from Swiss Life's strong capitalisation, from the intensive exchange of know-how between the two companies and from investments in systems and interfaces for example.
How exactly does the Swiss Life Network function?
The network enables international leveraging. Working with the network partners, we support our multinational clients in creating all-encompassing employee benefits that can be tailored to individual needs. The network partners’ expertise makes it possible to offer high-quality products locally. elipsLife is now part of this network. This allows Swiss Life key accounts in Switzerland to purchase KTG/UVG products from elipsLife. This is a perfect win-win-win example between Swiss Life, customers and elipsLife.