echo-interview with Marcel Borgo, Managing Director of HP Switzerland
elipsLife echo: Mr Borgo, with more than 330,000 employees in around 170 countries, HP is one of the world’s highest-turnover IT companies. As evidenced by many awards, the company is seen to be an excellent employer. Is this also true for Switzerland?
Marcel Borgo: Absolutely. We have just recently received the award as the top employer in Switzerland. This neutral award confirms that we meet the relevant criteria and do a good job as a Swiss employer. I would also like to point out that our labour turnover rate of 4.6 % is extremely low for the IT industry, where turnover rates of more than 10 % are the norm. This is something of which we are very proud. We are also mostly successful in replacing departing employees with internal candidates. Talent management is very important to us. We are one of the IT companies in Switzerland that train many apprentices. We also offer practical internships and career opportunities for university graduates.
Can you measure the effect of employee motivation, for example on the number and duration of absences?
We systematically measure the satisfaction of our employees every year with a global survey that we call Voice of the Workforce. Last year we found that satisfaction had increased tremendously – and this naturally also finds expression in work performance. This is not meant to be a wild tale – of course we also have employees who fall ill or suffer burn-out. This happens at all companies these days. What is important, however, is how we treat the employees who are affected. Our HR department is exemplary in this regard and takes very good care of the employees concerned. Another example: this year we launched a programme to give employees the opportunity to have their health checked out. Those who wish can then also attend a health counselling session. Participation is voluntary and anonymous. One thing is certain: an employee who is absent due to sickness costs the company much more than a health check and health counselling.